Vineyard Voyages Help Center
Answers for a smoother day in wine country and a more confident booking.
Search scheduled tours, private experiences, international journeys, transportation, accessibility, policies, and planning details.
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Go directly to the answers that fit your plans.
General
Vehicles, accessibility, weather, inclusions, and contact details.Scheduled Tours
Pickup points, tickets, routes, policies, and public-tour questions.Private Tours
Custom planning, deposits, vehicles, occasions, and proposals.International Tours
Airfare, age rules, travel documents, solo options, and accessibility.Popular questions
Start with what guests ask most often.
FAQ category
General Questions
Start here for tour formats, vehicles, accessibility, weather, inclusions, and contacting Vineyard Voyages.
What types of tours does Vineyard Voyages offer?
Vineyard Voyages offers scheduled public winery tours, customized private tours, corporate outings, bachelorette celebrations, special-event tours, bus rental and transportation services, and curated international vineyard journeys. Each format has a different booking process, level of customization, and set of inclusions.
What is the difference between a scheduled tour and a private tour?
A scheduled tour operates on selected dates, follows a published route, uses designated pickup points, and is shared with other guests. A private tour is planned for your group, with pickup, timing, vehicle, winery, food, tasting, and other options confirmed through a customized proposal.
How do I know which type of tour is right for me?
Choose a scheduled tour when you want to reserve individual seats on an organized public experience. Choose a private tour when your group wants exclusive transportation, custom pickup, a customized schedule, or occasion-specific planning. Choose an international journey when you want a multi-day wine and cultural experience abroad.
Does Vineyard Voyages provide transportation?
Yes. Transportation is central to Vineyard Voyages experiences. The company operates a 27-passenger executive bus and may arrange a smaller or larger vehicle for private experiences when needed. The specific vehicle is confirmed for the final group size and itinerary.
How many guests can the Vineyard Voyages bus hold?
The Vineyard Voyages executive bus holds up to 27 guests. A different vehicle may be used or arranged when appropriate for the group size, itinerary, or operating needs.
Can Vineyard Voyages arrange a smaller or larger vehicle?
For private tours and transportation services, Vineyard Voyages may arrange smaller or larger vehicles based on availability, group size, pickup needs, and the final itinerary. The confirmed vehicle appears in the proposal or trip documents.
Is the Vineyard Voyages bus wheelchair accessible?
No. The 27-passenger executive bus is not wheelchair accessible. Guests with mobility needs should contact Vineyard Voyages before booking so boarding requirements, mobility-aid storage, alternate vehicle possibilities, and venue access can be discussed. An accommodation should not be assumed until it is confirmed.
Can I bring a wheelchair, walker, or other mobility aid?
Contact Vineyard Voyages before booking. The executive bus is not wheelchair accessible, and storage or boarding options depend on the mobility aid, selected vehicle, itinerary, and venue accessibility. Vineyard Voyages will discuss what may be possible before the reservation is finalized.
Are trained service animals permitted?
Vineyard Voyages accommodates trained service animals as applicable by law. Please provide advance notice so transportation and venue logistics can be reviewed.
Are emotional support animals permitted?
No. Vineyard Voyages does not accommodate emotional support animals. This policy does not change the accommodation of trained service animals as applicable by law.
Do tours operate in the rain?
Yes. Vineyard Voyages experiences generally operate rain or shine. If an unusual safety or operating issue affects a specific trip, guests will receive instructions directly.
Can dietary restrictions be accommodated?
Dietary restrictions can often be accommodated when they are communicated in advance. Available options depend on the selected wineries, caterers, restaurants, and final package, so no specific meal accommodation should be assumed until it is confirmed.
Can someone who does not drink wine join a tour?
Yes. A non-drinker can still enjoy the transportation, scenery, venues, food, and group experience. Beverage options vary by winery and itinerary. Most winery partners offer non-alcoholic beverages, and some partners may also serve beer or cider.
Are beer, cider, or non-alcoholic drinks available?
Options vary by venue. Most winery partners offer non-alcoholic beverages, and some partner locations also offer beer or cider. Review the route or ask about the selected venues when planning a private tour.
Are tastings and meals always included?
No. Tastings, meals, charcuterie, gratuity, taxes, fees, and add-ons are included only when they are specifically listed for the selected ticket, proposal, or trip. Nothing should be assumed included unless it appears in the final package.
Are Vineyard Voyages tours all-inclusive?
Not automatically. Some tickets or journeys may include many components, but inclusions vary. Vineyard Voyages uses specific descriptions such as tasting-inclusive or customized private package. Review the final ticket details, proposal, or trip documents for the controlling list of inclusions.
How do I request information or begin planning?
Use the relevant inquiry form or contact Vineyard Voyages with your preferred date, estimated guest count, pickup location, occasion, desired duration, and any dietary, mobility, or experience priorities. That information helps the team recommend the correct next step.
Does submitting an inquiry form reserve my date?
No. Submitting a form begins the planning conversation but does not reserve a date. A date is secured only after the required booking steps and payment terms for that experience have been completed.
How can I contact Vineyard Voyages?
Call or text 571-250-0827, email [email protected], or use the contact form on the Vineyard Voyages website.
Which document controls if an FAQ conflicts with my booking?
Your ticket terms, customized proposal, final agreement, itinerary, and trip-specific documents control if they conflict with a general FAQ. Always review the documents connected to your specific booking.
What should I wear on a winery tour?
Choose comfortable, weather-appropriate clothing and shoes suitable for walking on winery grounds. Individual venues may have their own recommendations, so review any trip-specific instructions sent before departure.
Are restrooms available during the tour?
Restroom access and timing depend on the itinerary and the venues visited. Winery stops generally provide the most practical opportunities. Contact Vineyard Voyages in advance if you have a medical or accessibility-related need.
Can guests take photos during a tour?
Personal photos are generally part of the experience, but individual wineries, private venues, or special activities may set their own rules. Follow instructions from Vineyard Voyages and the venue staff.
Does Vineyard Voyages offer gift cards?
Gift cards may be purchased through the Vineyard Voyages booking system. Review the current gift-card terms before purchase because redemption rules and available experiences may change.
FAQ category
Scheduled Tours
Answers about public tour tickets, pickup points, rotating routes, age rules, Trip Protection, and the shared experience.
What is a Vineyard Voyages scheduled tour?
A scheduled tour is a shared, adults-only wine-country experience offered on selected dates. Guests reserve individual seats, meet at a designated pickup point, and visit three wineries on the route assigned to that date.
How old must I be to join a scheduled tour?
Every scheduled-tour guest must be at least 21 years old. Scheduled public tours are strictly 21 and older.
Can I book a scheduled tour as a solo traveler?
Yes. Scheduled tours are designed for solo travelers, couples, friends, and smaller groups who want to join a shared winery experience.
Can a group book seats together on a scheduled tour?
Yes, subject to availability. Reserve the needed seats for the same date and ticket type. A group wanting exclusive use of a vehicle or a customized itinerary should request a private tour instead.
Where do scheduled tours pick up guests?
Scheduled tours use designated pickup points at the West Falls Church Metro Kiss & Ride and Market Station in Leesburg. Confirm the pickup selection, address, departure time, and current instructions shown with your booking.
Where is the West Falls Church pickup point?
The Metro-area pickup is at the West Falls Church Metro Kiss & Ride, 7040 Haycock Road, Falls Church, Virginia 22043. Use the current booking confirmation and posted signs for day-of instructions.
Where is the Leesburg pickup point?
The Leesburg pickup is at Market Station, 110 South Street SE, Leesburg, Virginia 20175. Use the current booking confirmation for the exact meeting instructions.
What time does a scheduled tour depart and return?
Times depend on the selected pickup point and operating date. Review the booking page and your confirmation for the current departure and estimated return times. Return times may be affected by traffic and venue operations.
How long is a scheduled winery tour?
A scheduled tour is a full-day experience. The exact timing for each pickup point appears on the booking page and confirmation for the selected date.
How many wineries are visited on a scheduled tour?
Scheduled tours are planned around three winery stops. A rare substitution may be necessary if a scheduled winery becomes unavailable.
How is the winery route selected?
Vineyard Voyages uses a rotating route schedule. The planned route for each date is shown on the Wineries & Routes calendar, while the booking system shows the dates that are actually available to reserve.
Can I substitute a different scheduled-tour route?
No. Scheduled-tour routes cannot be substituted by individual guests. Choose a date based on the published rotating schedule. Private tours are the better option when a group wants input into the wineries or route.
Can the wineries on a scheduled route change?
Yes, but changes are expected to be rare. A winery may be substituted if it becomes unavailable or an operating issue affects the planned route.
What is included with an Explorer ticket?
The Explorer ticket includes scheduled transportation, the guided Vineyard Voyages experience, and coordinated or reserved winery seating. Wine tastings, meals, and other purchases are not included unless the booking page specifically states otherwise.
What is included with a Connoisseur ticket?
The Connoisseur ticket includes the scheduled transportation and guided experience, plus a preselected tasting or flight at each winery, a souvenir wine glass, a wine-education component, and a charcuterie cup. Review the booking page for the final inclusions attached to your date.
Are wine tastings included on a scheduled tour?
They are included with the Connoisseur ticket through the preselected tasting or flight arranged for each winery. Explorer guests choose and purchase their preferred wine, tasting, flight, or other items at the wineries.
Is lunch included on a scheduled tour?
Lunch is not automatically included. The Connoisseur ticket includes a charcuterie cup, not a full lunch. Food availability and purchases depend on the wineries scheduled for that route.
Are winery discounts and perks the same on every route?
No. Partner benefits and discounts vary by winery and route and are not disclosed before the tour begins. The guide will explain any available benefits during the experience.
What happens if fewer than six guests are booked?
If fewer than six guests are booked, affected guests may choose another available date or apply the value of their tickets toward converting the experience to a private tour for an additional fee.
Are scheduled-tour bookings refundable?
No. Scheduled-tour bookings are final. Optional Trip Protection may be purchased for $15 per person and permits cancellation until 24 hours before departure, subject to the Trip Protection terms presented with the booking.
What does the $15 Trip Protection provide?
Trip Protection permits a guest to cancel until 24 hours before the scheduled departure, subject to the terms presented during checkout. It must be added as part of the eligible booking process.
When must a permitted rescheduled tour take place?
When a reschedule is permitted under the applicable booking terms, the new scheduled-tour date must take place within the same calendar year.
Can alcohol be consumed aboard a scheduled-tour vehicle?
No. Alcohol is not permitted aboard public scheduled-tour transportation. Guests will have opportunities to enjoy wine and other available beverages at the winery stops.
Will every scheduled tour use the 27-passenger bus?
Not necessarily. The executive bus holds up to 27 guests, but Vineyard Voyages may use a smaller vehicle for a scheduled tour when appropriate for the guest count or operating needs.
Where can I park for a scheduled-tour pickup?
Parking information depends on the selected pickup point and may change. Follow the pickup instructions provided with your booking, and contact Vineyard Voyages before the tour if you are unsure where to leave a vehicle.
What should I do if I am running late for a scheduled tour?
Contact Vineyard Voyages immediately. Whether the vehicle can wait depends on the operating schedule for that date. The booking terms control any missed departure, rebooking, or Trip Protection option.
Will the scheduled-tour vehicle wait if I arrive after departure time?
Do not assume the vehicle can wait. Scheduled tours follow a timed route with winery reservations. Contact Vineyard Voyages immediately if a delay may affect your arrival.
FAQ category
Private Tours
Planning details for custom winery days, celebrations, corporate groups, deposits, vehicles, and personalized options.
What kinds of private tours does Vineyard Voyages plan?
Private experiences can be designed for corporate outings, bachelorette celebrations, birthdays, anniversaries, retirements, reunions, bridal showers, graduations, friend gatherings, and other special occasions.
Can guests under 21 join a private tour?
Guests under 21 may be accommodated on a private tour. Their ages must be disclosed while planning, and the final itinerary must account for venue rules and the fact that they may not consume alcohol.
Does a private tour include custom pickup and drop-off?
Custom pickup and drop-off may be included in a private proposal. Availability, routing, timing, and any additional transportation requirements are confirmed during planning.
Is there a minimum or maximum group size for a private tour?
Vineyard Voyages does not publish one universal minimum or maximum for every private experience. The company operates a bus holding up to 27 guests and may arrange smaller or larger vehicles based on availability and the final plan.
How long does a private winery tour last?
Private winery tours commonly last between four and eight hours. The final duration depends on pickup location, number of stops, venue timing, traffic, and the package confirmed in the proposal.
What parts of a private tour can be customized?
Private planning may include pickup and drop-off, vehicle size, duration, winery requests, route, timing, tasting options, food, and occasion-specific details. Every selected component must be confirmed in the final proposal.
Can my group choose the wineries for a private tour?
Vineyard Voyages can consider winery preferences and recommend a route that fits the group, timing, pickup location, and venue availability. A requested winery is not confirmed until it appears in the final proposal or itinerary.
Are wine tastings included with a private tour?
Only when they are listed in the final proposal. A private package may include coordinated tastings, allow guests to purchase their own, or use another arrangement depending on the selected experience.
Are meals or charcuterie included with a private tour?
Only when the final proposal specifically includes them. Food, catered meals, winery purchases, charcuterie, gratuity, taxes, and other add-ons should not be assumed included.
How much does a private tour cost?
Private pricing is customized around the date, group, pickup location, vehicle, duration, route, and selected options. Request a proposal for confirmed pricing and inclusions.
What deposit is required for a private tour?
A $500 nonrefundable deposit is required to secure a private-tour date. The deposit is applied according to the payment terms in the proposal.
When is the final private-tour payment due?
Final payment is due two weeks before the private tour. The proposal or agreement will provide the controlling payment instructions.
How far in advance should I plan a private tour?
Planning about one month in advance is recommended, although shorter-notice requests may be possible based on vehicle, winery, and staffing availability. Popular dates may require more lead time.
Does a private-tour inquiry reserve the date?
No. An inquiry or proposal request does not reserve a date. The date is secured after the proposal is accepted and the required $500 nonrefundable deposit is paid.
May guests drink alcohol aboard a private-tour vehicle?
Alcohol may be permitted on some private tours when it is expressly approved as part of the final plan. Do not assume onboard alcohol is allowed; the proposal and transportation rules for the selected vehicle control.
Can private tours accommodate dietary restrictions?
Dietary restrictions can often be accommodated with advance notice. Tell Vineyard Voyages during planning so options can be reviewed with the selected wineries, restaurants, or caterers.
Can non-drinkers join a private winery tour?
Yes. The day can still include scenery, food, social time, and venue experiences. Most winery partners offer non-alcoholic beverages, and some partner locations may also offer beer or cider.
Do private tours operate in bad weather?
Private tours generally operate rain or shine. Venue selections and indoor spaces can help keep the experience comfortable, while any unusual safety or operating issue will be handled directly with the group.
Can a private tour accommodate mobility needs?
The 27-passenger bus is not wheelchair accessible. Mobility needs should be shared before booking so Vineyard Voyages can discuss boarding requirements, alternate vehicle possibilities, mobility-aid storage, and venue accessibility. An accommodation is not confirmed until it is included in the final plan.
Are trained service animals allowed on private tours?
Vineyard Voyages accommodates trained service animals as applicable by law. Advance notice is required so the vehicle and venue logistics can be reviewed. Emotional support animals are not accommodated.
What information should I provide for a private-tour proposal?
Share the preferred date, estimated headcount, pickup and drop-off area, occasion, desired duration, winery or atmosphere preferences, food or tasting interests, budget considerations, and any dietary, mobility, or age-related needs.
What controls the final private-tour inclusions?
The accepted proposal and final agreement control. Options are confirmed through a customized proposal, and nothing should be assumed included unless it appears in the final package.
Can Vineyard Voyages plan a corporate winery outing?
Yes. Private winery experiences can be customized for team outings, client entertainment, retreats, recognition events, and other company gatherings. Transportation, timing, venues, food, tastings, and other options are confirmed in the proposal.
Can Vineyard Voyages plan a bachelorette or bridal-shower winery tour?
Yes. Vineyard Voyages plans private winery experiences for bachelorette celebrations and bridal showers. The atmosphere, pickup, timing, winery route, food, tasting options, and celebration details are customized through the planning process.
Can I hire Vineyard Voyages only for private transportation?
Private bus rental and group transportation may be available without a full winery-tour package. Availability, vehicle, routing, timing, destinations, and service terms are confirmed through a separate transportation proposal.
Can our private tour start at a home, hotel, office, or other location?
A custom pickup location may be possible for a private tour. Share the full pickup and return addresses when requesting a proposal so routing, vehicle access, timing, and any related charges can be reviewed.
Can a private tour include more than one pickup location?
Multiple pickup points may be requested, but they can affect the route, tour duration, vehicle access, and price. They are not confirmed unless they appear in the accepted proposal and itinerary.
How many wineries can we visit on a private tour?
There is no single number for every private tour. The practical number of stops depends on the total duration, pickup location, drive times, winery reservation times, meal plans, and the pace your group wants.
Can Vineyard Voyages coordinate lunch for a private tour?
Lunch planning may be included as an option. The location, menu, dietary accommodations, payment arrangement, and whether food is included must be confirmed in the final proposal.
Can our group include a brewery, cidery, or another type of stop?
You may request other destination types during planning. Whether they can be included depends on the route, timing, group needs, venue availability, and the final proposal.
Can we bring decorations for a private celebration?
Ask before bringing decorations. Vehicle and winery rules vary, and setup time or cleanup requirements may apply. Decorations are permitted only when they are approved for the selected vehicle and venues.
Can we play our own music on a private tour?
Music requests can be discussed during planning. Available audio options and acceptable volume depend on the selected vehicle and the final transportation plan.
Can we bring food or drinks onto the private-tour vehicle?
Ask before the tour. Food and beverage rules depend on the selected vehicle and the approved plan. Alcohol is allowed only when Vineyard Voyages expressly confirms it for that private tour.
Can we create our own private-tour itinerary?
Vineyard Voyages can review an itinerary you propose and help determine whether the route and timing are realistic. Winery reservations, transportation logistics, venue rules, and availability must be verified before the itinerary is confirmed.
Can we change wineries after the private itinerary is confirmed?
Requests can be reviewed, but changes are subject to winery availability, reservation timing, routing, and any supplier or pricing effects. A substitution is not confirmed until Vineyard Voyages provides an updated itinerary or proposal.
What happens after I submit a private-tour inquiry?
Vineyard Voyages reviews the requested date, group information, pickup needs, and experience preferences. If the request can be accommodated, the next step is a customized proposal. The date is not secured until the proposal is accepted and the required deposit is paid.
Can private-tour payments be split among several guests?
Payment arrangements depend on the proposal and payment method provided for the tour. Do not assume individual or split payments are available unless Vineyard Voyages confirms that option.
Are taxes, fees, and gratuities included in a private-tour price?
Only when they are listed in the accepted proposal. Taxes, service fees, winery charges, gratuities, food, tastings, and add-ons should not be assumed included unless the final package says so.
What happens if our private-tour headcount changes?
Notify Vineyard Voyages as soon as possible. A headcount change can affect the vehicle, winery reservations, food orders, per-person pricing, and the overall package. The accepted agreement and updated proposal control any changes.
Can Vineyard Voyages provide one-way private transportation?
A one-way transportation request can be considered. Availability, routing, service duration, vehicle access, and pricing must be confirmed in a transportation proposal.
FAQ category
International Tours
Trip-specific guidance for age rules, airfare, passports, insurance, solo travel, mobility, and booking documents.
What is an International Vineyard Voyage?
An International Vineyard Voyage is a curated multi-day journey combining wine regions, cultural experiences, transportation, accommodations, and other trip-specific elements described in the published itinerary.
How old must I be to join an international tour?
Every international-tour guest must be at least 21 years old. International Vineyard Voyages are strictly 21 and older.
Does Christian Hoeffel accompany every international tour?
Yes. Christian Hoeffel accompanies every International Vineyard Voyage.
Is airfare to the international destination included?
No. Airfare to and from the international destination is not included. Travelers are responsible for arranging their arrival and departure according to the instructions for the selected trip.
Are internal flights, trains, ferries, or transfers included?
That depends on the journey. Internal transportation is included only when it appears in the trip itinerary and booking documents. Review the specific trip for the exact transportation plan.
Are hotels included on international tours?
Accommodation inclusions vary by journey and are listed in the specific itinerary. Room type, occupancy, hotel nights, upgrades, and pre- or post-tour stays are controlled by the trip documents.
Are wine tastings and meals included on international tours?
Inclusions vary by trip. Some tastings, meals, and special experiences may be included while others may be at the traveler's expense. The specific itinerary and booking documents provide the controlling list.
How much is the deposit for an international tour?
Deposit amounts vary by journey. Review the specific trip page and booking documents for the deposit, due date, payment schedule, and accepted payment method.
When is final payment due for an international tour?
The final-payment schedule varies by journey. The deadlines in the trip-specific booking documents control.
What is the international-tour cancellation policy?
Cancellation, refund, transfer, and payment policies vary by journey. The trip-specific booking agreement and documents override this general FAQ and should be reviewed before making a payment.
Is travel insurance required for an international tour?
Travel insurance is strongly recommended. Travelers should review coverage for cancellation, interruption, medical care, evacuation, delays, luggage, and other risks that may be important to them.
Who is responsible for passports and visas?
Each traveler is responsible for obtaining and maintaining a valid passport and any required visa, authorization, entry document, or transit document for the full journey.
Who is responsible for entry, health, and vaccination requirements?
Each traveler is responsible for confirming and meeting current entry, transit, health, vaccination, customs, and documentation requirements. Requirements can change, so travelers should use authoritative government sources and their travel-insurance or medical professionals when appropriate.
Can solo travelers join an international tour?
Yes. Solo options are available on selected journeys. Review the specific trip page for availability, room arrangements, single-occupancy pricing, and booking details.
Is there a single-room or solo-traveler price?
Pricing depends on the selected journey. When a solo or single-occupancy option is offered, the amount and room details appear on the trip page or booking documents.
Can dietary restrictions be accommodated internationally?
Dietary restrictions should be communicated at the time of booking. Vineyard Voyages will share the information with the relevant partners, but availability and the ability to avoid cross-contact vary by destination and provider.
What should I do if I have mobility limitations?
Communicate all mobility restrictions at the time of booking. International itineraries may involve stairs, uneven surfaces, extended walking, boarding vehicles or vessels, and historic sites with limited accessibility. The trip-specific requirements must be reviewed before committing.
Are international trips wheelchair accessible?
Do not assume that an international itinerary is wheelchair accessible. Accessibility varies by destination, hotel, vehicle, vessel, winery, and cultural site. Contact Vineyard Voyages before booking for a trip-specific discussion.
How much luggage can I bring?
Luggage limits depend on the journey, airlines, vehicles, vessels, and internal transportation. Follow the limits provided in the trip documents and by each transportation provider.
Can a non-drinker join an international wine journey?
Yes, provided the traveler is at least 21. International journeys are wine-focused, but they also include cultural, culinary, scenic, and social experiences. Alternative beverages and the value of unused tasting inclusions vary by trip and provider.
Can the international itinerary change?
Yes. International travel may require changes because of transportation, venue, weather, safety, or operating conditions. The trip documents explain the applicable terms, and Vineyard Voyages will communicate material changes when they occur.
Which information controls my international booking?
The specific trip page, booking agreement, itinerary, payment terms, supplier terms, and final travel documents override this general FAQ whenever there is a difference.
Ask a question
Still need help? Contact Vineyard Voyages.
Use the form for a general question, private-tour planning, international travel interest, transportation needs, or help choosing the right experience.
Submitting the form starts a conversation and does not reserve a tour date. Availability, pricing, transportation, itinerary details, and inclusions are confirmed separately.
Vineyard Voyages Help Center
Answers for a smoother day in wine country and a more confident booking.
Search scheduled tours, private experiences, international journeys, transportation, accessibility, policies, and planning details.
Browse by experience
Go directly to the answers that fit your plans.
General
Vehicles, accessibility, weather, inclusions, and contact details.Scheduled Tours
Pickup points, tickets, routes, policies, and public-tour questions.Private Tours
Custom planning, deposits, vehicles, occasions, and proposals.International Tours
Airfare, age rules, travel documents, solo options, and accessibility.Popular questions
Start with what guests ask most often.
FAQ category
General Questions
Start here for tour formats, vehicles, accessibility, weather, inclusions, and contacting Vineyard Voyages.
What types of tours does Vineyard Voyages offer?
Vineyard Voyages offers scheduled public winery tours, customized private tours, corporate outings, bachelorette celebrations, special-event tours, bus rental and transportation services, and curated international vineyard journeys. Each format has a different booking process, level of customization, and set of inclusions.
What is the difference between a scheduled tour and a private tour?
A scheduled tour operates on selected dates, follows a published route, uses designated pickup points, and is shared with other guests. A private tour is planned for your group, with pickup, timing, vehicle, winery, food, tasting, and other options confirmed through a customized proposal.
How do I know which type of tour is right for me?
Choose a scheduled tour when you want to reserve individual seats on an organized public experience. Choose a private tour when your group wants exclusive transportation, custom pickup, a customized schedule, or occasion-specific planning. Choose an international journey when you want a multi-day wine and cultural experience abroad.
Does Vineyard Voyages provide transportation?
Yes. Transportation is central to Vineyard Voyages experiences. The company operates a 27-passenger executive bus and may arrange a smaller or larger vehicle for private experiences when needed. The specific vehicle is confirmed for the final group size and itinerary.
How many guests can the Vineyard Voyages bus hold?
The Vineyard Voyages executive bus holds up to 27 guests. A different vehicle may be used or arranged when appropriate for the group size, itinerary, or operating needs.
Can Vineyard Voyages arrange a smaller or larger vehicle?
For private tours and transportation services, Vineyard Voyages may arrange smaller or larger vehicles based on availability, group size, pickup needs, and the final itinerary. The confirmed vehicle appears in the proposal or trip documents.
Is the Vineyard Voyages bus wheelchair accessible?
No. The 27-passenger executive bus is not wheelchair accessible. Guests with mobility needs should contact Vineyard Voyages before booking so boarding requirements, mobility-aid storage, alternate vehicle possibilities, and venue access can be discussed. An accommodation should not be assumed until it is confirmed.
Can I bring a wheelchair, walker, or other mobility aid?
Contact Vineyard Voyages before booking. The executive bus is not wheelchair accessible, and storage or boarding options depend on the mobility aid, selected vehicle, itinerary, and venue accessibility. Vineyard Voyages will discuss what may be possible before the reservation is finalized.
Are trained service animals permitted?
Vineyard Voyages accommodates trained service animals as applicable by law. Please provide advance notice so transportation and venue logistics can be reviewed.
Are emotional support animals permitted?
No. Vineyard Voyages does not accommodate emotional support animals. This policy does not change the accommodation of trained service animals as applicable by law.
Do tours operate in the rain?
Yes. Vineyard Voyages experiences generally operate rain or shine. If an unusual safety or operating issue affects a specific trip, guests will receive instructions directly.
Can dietary restrictions be accommodated?
Dietary restrictions can often be accommodated when they are communicated in advance. Available options depend on the selected wineries, caterers, restaurants, and final package, so no specific meal accommodation should be assumed until it is confirmed.
Can someone who does not drink wine join a tour?
Yes. A non-drinker can still enjoy the transportation, scenery, venues, food, and group experience. Beverage options vary by winery and itinerary. Most winery partners offer non-alcoholic beverages, and some partners may also serve beer or cider.
Are beer, cider, or non-alcoholic drinks available?
Options vary by venue. Most winery partners offer non-alcoholic beverages, and some partner locations also offer beer or cider. Review the route or ask about the selected venues when planning a private tour.
Are tastings and meals always included?
No. Tastings, meals, charcuterie, gratuity, taxes, fees, and add-ons are included only when they are specifically listed for the selected ticket, proposal, or trip. Nothing should be assumed included unless it appears in the final package.
Are Vineyard Voyages tours all-inclusive?
Not automatically. Some tickets or journeys may include many components, but inclusions vary. Vineyard Voyages uses specific descriptions such as tasting-inclusive or customized private package. Review the final ticket details, proposal, or trip documents for the controlling list of inclusions.
How do I request information or begin planning?
Use the relevant inquiry form or contact Vineyard Voyages with your preferred date, estimated guest count, pickup location, occasion, desired duration, and any dietary, mobility, or experience priorities. That information helps the team recommend the correct next step.
Does submitting an inquiry form reserve my date?
No. Submitting a form begins the planning conversation but does not reserve a date. A date is secured only after the required booking steps and payment terms for that experience have been completed.
How can I contact Vineyard Voyages?
Call or text 571-250-0827, email [email protected], or use the contact form on the Vineyard Voyages website.
Which document controls if an FAQ conflicts with my booking?
Your ticket terms, customized proposal, final agreement, itinerary, and trip-specific documents control if they conflict with a general FAQ. Always review the documents connected to your specific booking.
What should I wear on a winery tour?
Choose comfortable, weather-appropriate clothing and shoes suitable for walking on winery grounds. Individual venues may have their own recommendations, so review any trip-specific instructions sent before departure.
Are restrooms available during the tour?
Restroom access and timing depend on the itinerary and the venues visited. Winery stops generally provide the most practical opportunities. Contact Vineyard Voyages in advance if you have a medical or accessibility-related need.
Can guests take photos during a tour?
Personal photos are generally part of the experience, but individual wineries, private venues, or special activities may set their own rules. Follow instructions from Vineyard Voyages and the venue staff.
Does Vineyard Voyages offer gift cards?
Gift cards may be purchased through the Vineyard Voyages booking system. Review the current gift-card terms before purchase because redemption rules and available experiences may change.
FAQ category
Scheduled Tours
Answers about public tour tickets, pickup points, rotating routes, age rules, Trip Protection, and the shared experience.
What is a Vineyard Voyages scheduled tour?
A scheduled tour is a shared, adults-only wine-country experience offered on selected dates. Guests reserve individual seats, meet at a designated pickup point, and visit three wineries on the route assigned to that date.
How old must I be to join a scheduled tour?
Every scheduled-tour guest must be at least 21 years old. Scheduled public tours are strictly 21 and older.
Can I book a scheduled tour as a solo traveler?
Yes. Scheduled tours are designed for solo travelers, couples, friends, and smaller groups who want to join a shared winery experience.
Can a group book seats together on a scheduled tour?
Yes, subject to availability. Reserve the needed seats for the same date and ticket type. A group wanting exclusive use of a vehicle or a customized itinerary should request a private tour instead.
Where do scheduled tours pick up guests?
Scheduled tours use designated pickup points at the West Falls Church Metro Kiss & Ride and Market Station in Leesburg. Confirm the pickup selection, address, departure time, and current instructions shown with your booking.
Where is the West Falls Church pickup point?
The Metro-area pickup is at the West Falls Church Metro Kiss & Ride, 7040 Haycock Road, Falls Church, Virginia 22043. Use the current booking confirmation and posted signs for day-of instructions.
Where is the Leesburg pickup point?
The Leesburg pickup is at Market Station, 110 South Street SE, Leesburg, Virginia 20175. Use the current booking confirmation for the exact meeting instructions.
What time does a scheduled tour depart and return?
Times depend on the selected pickup point and operating date. Review the booking page and your confirmation for the current departure and estimated return times. Return times may be affected by traffic and venue operations.
How long is a scheduled winery tour?
A scheduled tour is a full-day experience. The exact timing for each pickup point appears on the booking page and confirmation for the selected date.
How many wineries are visited on a scheduled tour?
Scheduled tours are planned around three winery stops. A rare substitution may be necessary if a scheduled winery becomes unavailable.
How is the winery route selected?
Vineyard Voyages uses a rotating route schedule. The planned route for each date is shown on the Wineries & Routes calendar, while the booking system shows the dates that are actually available to reserve.
Can I substitute a different scheduled-tour route?
No. Scheduled-tour routes cannot be substituted by individual guests. Choose a date based on the published rotating schedule. Private tours are the better option when a group wants input into the wineries or route.
Can the wineries on a scheduled route change?
Yes, but changes are expected to be rare. A winery may be substituted if it becomes unavailable or an operating issue affects the planned route.
What is included with an Explorer ticket?
The Explorer ticket includes scheduled transportation, the guided Vineyard Voyages experience, and coordinated or reserved winery seating. Wine tastings, meals, and other purchases are not included unless the booking page specifically states otherwise.
What is included with a Connoisseur ticket?
The Connoisseur ticket includes the scheduled transportation and guided experience, plus a preselected tasting or flight at each winery, a souvenir wine glass, a wine-education component, and a charcuterie cup. Review the booking page for the final inclusions attached to your date.
Are wine tastings included on a scheduled tour?
They are included with the Connoisseur ticket through the preselected tasting or flight arranged for each winery. Explorer guests choose and purchase their preferred wine, tasting, flight, or other items at the wineries.
Is lunch included on a scheduled tour?
Lunch is not automatically included. The Connoisseur ticket includes a charcuterie cup, not a full lunch. Food availability and purchases depend on the wineries scheduled for that route.
Are winery discounts and perks the same on every route?
No. Partner benefits and discounts vary by winery and route and are not disclosed before the tour begins. The guide will explain any available benefits during the experience.
What happens if fewer than six guests are booked?
If fewer than six guests are booked, affected guests may choose another available date or apply the value of their tickets toward converting the experience to a private tour for an additional fee.
Are scheduled-tour bookings refundable?
No. Scheduled-tour bookings are final. Optional Trip Protection may be purchased for $15 per person and permits cancellation until 24 hours before departure, subject to the Trip Protection terms presented with the booking.
What does the $15 Trip Protection provide?
Trip Protection permits a guest to cancel until 24 hours before the scheduled departure, subject to the terms presented during checkout. It must be added as part of the eligible booking process.
When must a permitted rescheduled tour take place?
When a reschedule is permitted under the applicable booking terms, the new scheduled-tour date must take place within the same calendar year.
Can alcohol be consumed aboard a scheduled-tour vehicle?
No. Alcohol is not permitted aboard public scheduled-tour transportation. Guests will have opportunities to enjoy wine and other available beverages at the winery stops.
Will every scheduled tour use the 27-passenger bus?
Not necessarily. The executive bus holds up to 27 guests, but Vineyard Voyages may use a smaller vehicle for a scheduled tour when appropriate for the guest count or operating needs.
Where can I park for a scheduled-tour pickup?
Parking information depends on the selected pickup point and may change. Follow the pickup instructions provided with your booking, and contact Vineyard Voyages before the tour if you are unsure where to leave a vehicle.
What should I do if I am running late for a scheduled tour?
Contact Vineyard Voyages immediately. Whether the vehicle can wait depends on the operating schedule for that date. The booking terms control any missed departure, rebooking, or Trip Protection option.
Will the scheduled-tour vehicle wait if I arrive after departure time?
Do not assume the vehicle can wait. Scheduled tours follow a timed route with winery reservations. Contact Vineyard Voyages immediately if a delay may affect your arrival.
FAQ category
Private Tours
Planning details for custom winery days, celebrations, corporate groups, deposits, vehicles, and personalized options.
What kinds of private tours does Vineyard Voyages plan?
Private experiences can be designed for corporate outings, bachelorette celebrations, birthdays, anniversaries, retirements, reunions, bridal showers, graduations, friend gatherings, and other special occasions.
Can guests under 21 join a private tour?
Guests under 21 may be accommodated on a private tour. Their ages must be disclosed while planning, and the final itinerary must account for venue rules and the fact that they may not consume alcohol.
Does a private tour include custom pickup and drop-off?
Custom pickup and drop-off may be included in a private proposal. Availability, routing, timing, and any additional transportation requirements are confirmed during planning.
Is there a minimum or maximum group size for a private tour?
Vineyard Voyages does not publish one universal minimum or maximum for every private experience. The company operates a bus holding up to 27 guests and may arrange smaller or larger vehicles based on availability and the final plan.
How long does a private winery tour last?
Private winery tours commonly last between four and eight hours. The final duration depends on pickup location, number of stops, venue timing, traffic, and the package confirmed in the proposal.
What parts of a private tour can be customized?
Private planning may include pickup and drop-off, vehicle size, duration, winery requests, route, timing, tasting options, food, and occasion-specific details. Every selected component must be confirmed in the final proposal.
Can my group choose the wineries for a private tour?
Vineyard Voyages can consider winery preferences and recommend a route that fits the group, timing, pickup location, and venue availability. A requested winery is not confirmed until it appears in the final proposal or itinerary.
Are wine tastings included with a private tour?
Only when they are listed in the final proposal. A private package may include coordinated tastings, allow guests to purchase their own, or use another arrangement depending on the selected experience.
Are meals or charcuterie included with a private tour?
Only when the final proposal specifically includes them. Food, catered meals, winery purchases, charcuterie, gratuity, taxes, and other add-ons should not be assumed included.
How much does a private tour cost?
Private pricing is customized around the date, group, pickup location, vehicle, duration, route, and selected options. Request a proposal for confirmed pricing and inclusions.
What deposit is required for a private tour?
A $500 nonrefundable deposit is required to secure a private-tour date. The deposit is applied according to the payment terms in the proposal.
When is the final private-tour payment due?
Final payment is due two weeks before the private tour. The proposal or agreement will provide the controlling payment instructions.
How far in advance should I plan a private tour?
Planning about one month in advance is recommended, although shorter-notice requests may be possible based on vehicle, winery, and staffing availability. Popular dates may require more lead time.
Does a private-tour inquiry reserve the date?
No. An inquiry or proposal request does not reserve a date. The date is secured after the proposal is accepted and the required $500 nonrefundable deposit is paid.
May guests drink alcohol aboard a private-tour vehicle?
Alcohol may be permitted on some private tours when it is expressly approved as part of the final plan. Do not assume onboard alcohol is allowed; the proposal and transportation rules for the selected vehicle control.
Can private tours accommodate dietary restrictions?
Dietary restrictions can often be accommodated with advance notice. Tell Vineyard Voyages during planning so options can be reviewed with the selected wineries, restaurants, or caterers.
Can non-drinkers join a private winery tour?
Yes. The day can still include scenery, food, social time, and venue experiences. Most winery partners offer non-alcoholic beverages, and some partner locations may also offer beer or cider.
Do private tours operate in bad weather?
Private tours generally operate rain or shine. Venue selections and indoor spaces can help keep the experience comfortable, while any unusual safety or operating issue will be handled directly with the group.
Can a private tour accommodate mobility needs?
The 27-passenger bus is not wheelchair accessible. Mobility needs should be shared before booking so Vineyard Voyages can discuss boarding requirements, alternate vehicle possibilities, mobility-aid storage, and venue accessibility. An accommodation is not confirmed until it is included in the final plan.
Are trained service animals allowed on private tours?
Vineyard Voyages accommodates trained service animals as applicable by law. Advance notice is required so the vehicle and venue logistics can be reviewed. Emotional support animals are not accommodated.
What information should I provide for a private-tour proposal?
Share the preferred date, estimated headcount, pickup and drop-off area, occasion, desired duration, winery or atmosphere preferences, food or tasting interests, budget considerations, and any dietary, mobility, or age-related needs.
What controls the final private-tour inclusions?
The accepted proposal and final agreement control. Options are confirmed through a customized proposal, and nothing should be assumed included unless it appears in the final package.
Can Vineyard Voyages plan a corporate winery outing?
Yes. Private winery experiences can be customized for team outings, client entertainment, retreats, recognition events, and other company gatherings. Transportation, timing, venues, food, tastings, and other options are confirmed in the proposal.
Can Vineyard Voyages plan a bachelorette or bridal-shower winery tour?
Yes. Vineyard Voyages plans private winery experiences for bachelorette celebrations and bridal showers. The atmosphere, pickup, timing, winery route, food, tasting options, and celebration details are customized through the planning process.
Can I hire Vineyard Voyages only for private transportation?
Private bus rental and group transportation may be available without a full winery-tour package. Availability, vehicle, routing, timing, destinations, and service terms are confirmed through a separate transportation proposal.
Can our private tour start at a home, hotel, office, or other location?
A custom pickup location may be possible for a private tour. Share the full pickup and return addresses when requesting a proposal so routing, vehicle access, timing, and any related charges can be reviewed.
Can a private tour include more than one pickup location?
Multiple pickup points may be requested, but they can affect the route, tour duration, vehicle access, and price. They are not confirmed unless they appear in the accepted proposal and itinerary.
How many wineries can we visit on a private tour?
There is no single number for every private tour. The practical number of stops depends on the total duration, pickup location, drive times, winery reservation times, meal plans, and the pace your group wants.
Can Vineyard Voyages coordinate lunch for a private tour?
Lunch planning may be included as an option. The location, menu, dietary accommodations, payment arrangement, and whether food is included must be confirmed in the final proposal.
Can our group include a brewery, cidery, or another type of stop?
You may request other destination types during planning. Whether they can be included depends on the route, timing, group needs, venue availability, and the final proposal.
Can we bring decorations for a private celebration?
Ask before bringing decorations. Vehicle and winery rules vary, and setup time or cleanup requirements may apply. Decorations are permitted only when they are approved for the selected vehicle and venues.
Can we play our own music on a private tour?
Music requests can be discussed during planning. Available audio options and acceptable volume depend on the selected vehicle and the final transportation plan.
Can we bring food or drinks onto the private-tour vehicle?
Ask before the tour. Food and beverage rules depend on the selected vehicle and the approved plan. Alcohol is allowed only when Vineyard Voyages expressly confirms it for that private tour.
Can we create our own private-tour itinerary?
Vineyard Voyages can review an itinerary you propose and help determine whether the route and timing are realistic. Winery reservations, transportation logistics, venue rules, and availability must be verified before the itinerary is confirmed.
Can we change wineries after the private itinerary is confirmed?
Requests can be reviewed, but changes are subject to winery availability, reservation timing, routing, and any supplier or pricing effects. A substitution is not confirmed until Vineyard Voyages provides an updated itinerary or proposal.
What happens after I submit a private-tour inquiry?
Vineyard Voyages reviews the requested date, group information, pickup needs, and experience preferences. If the request can be accommodated, the next step is a customized proposal. The date is not secured until the proposal is accepted and the required deposit is paid.
Can private-tour payments be split among several guests?
Payment arrangements depend on the proposal and payment method provided for the tour. Do not assume individual or split payments are available unless Vineyard Voyages confirms that option.
Are taxes, fees, and gratuities included in a private-tour price?
Only when they are listed in the accepted proposal. Taxes, service fees, winery charges, gratuities, food, tastings, and add-ons should not be assumed included unless the final package says so.
What happens if our private-tour headcount changes?
Notify Vineyard Voyages as soon as possible. A headcount change can affect the vehicle, winery reservations, food orders, per-person pricing, and the overall package. The accepted agreement and updated proposal control any changes.
Can Vineyard Voyages provide one-way private transportation?
A one-way transportation request can be considered. Availability, routing, service duration, vehicle access, and pricing must be confirmed in a transportation proposal.
FAQ category
International Tours
Trip-specific guidance for age rules, airfare, passports, insurance, solo travel, mobility, and booking documents.
What is an International Vineyard Voyage?
An International Vineyard Voyage is a curated multi-day journey combining wine regions, cultural experiences, transportation, accommodations, and other trip-specific elements described in the published itinerary.
How old must I be to join an international tour?
Every international-tour guest must be at least 21 years old. International Vineyard Voyages are strictly 21 and older.
Does Christian Hoeffel accompany every international tour?
Yes. Christian Hoeffel accompanies every International Vineyard Voyage.
Is airfare to the international destination included?
No. Airfare to and from the international destination is not included. Travelers are responsible for arranging their arrival and departure according to the instructions for the selected trip.
Are internal flights, trains, ferries, or transfers included?
That depends on the journey. Internal transportation is included only when it appears in the trip itinerary and booking documents. Review the specific trip for the exact transportation plan.
Are hotels included on international tours?
Accommodation inclusions vary by journey and are listed in the specific itinerary. Room type, occupancy, hotel nights, upgrades, and pre- or post-tour stays are controlled by the trip documents.
Are wine tastings and meals included on international tours?
Inclusions vary by trip. Some tastings, meals, and special experiences may be included while others may be at the traveler's expense. The specific itinerary and booking documents provide the controlling list.
How much is the deposit for an international tour?
Deposit amounts vary by journey. Review the specific trip page and booking documents for the deposit, due date, payment schedule, and accepted payment method.
When is final payment due for an international tour?
The final-payment schedule varies by journey. The deadlines in the trip-specific booking documents control.
What is the international-tour cancellation policy?
Cancellation, refund, transfer, and payment policies vary by journey. The trip-specific booking agreement and documents override this general FAQ and should be reviewed before making a payment.
Is travel insurance required for an international tour?
Travel insurance is strongly recommended. Travelers should review coverage for cancellation, interruption, medical care, evacuation, delays, luggage, and other risks that may be important to them.
Who is responsible for passports and visas?
Each traveler is responsible for obtaining and maintaining a valid passport and any required visa, authorization, entry document, or transit document for the full journey.
Who is responsible for entry, health, and vaccination requirements?
Each traveler is responsible for confirming and meeting current entry, transit, health, vaccination, customs, and documentation requirements. Requirements can change, so travelers should use authoritative government sources and their travel-insurance or medical professionals when appropriate.
Can solo travelers join an international tour?
Yes. Solo options are available on selected journeys. Review the specific trip page for availability, room arrangements, single-occupancy pricing, and booking details.
Is there a single-room or solo-traveler price?
Pricing depends on the selected journey. When a solo or single-occupancy option is offered, the amount and room details appear on the trip page or booking documents.
Can dietary restrictions be accommodated internationally?
Dietary restrictions should be communicated at the time of booking. Vineyard Voyages will share the information with the relevant partners, but availability and the ability to avoid cross-contact vary by destination and provider.
What should I do if I have mobility limitations?
Communicate all mobility restrictions at the time of booking. International itineraries may involve stairs, uneven surfaces, extended walking, boarding vehicles or vessels, and historic sites with limited accessibility. The trip-specific requirements must be reviewed before committing.
Are international trips wheelchair accessible?
Do not assume that an international itinerary is wheelchair accessible. Accessibility varies by destination, hotel, vehicle, vessel, winery, and cultural site. Contact Vineyard Voyages before booking for a trip-specific discussion.
How much luggage can I bring?
Luggage limits depend on the journey, airlines, vehicles, vessels, and internal transportation. Follow the limits provided in the trip documents and by each transportation provider.
Can a non-drinker join an international wine journey?
Yes, provided the traveler is at least 21. International journeys are wine-focused, but they also include cultural, culinary, scenic, and social experiences. Alternative beverages and the value of unused tasting inclusions vary by trip and provider.
Can the international itinerary change?
Yes. International travel may require changes because of transportation, venue, weather, safety, or operating conditions. The trip documents explain the applicable terms, and Vineyard Voyages will communicate material changes when they occur.
Which information controls my international booking?
The specific trip page, booking agreement, itinerary, payment terms, supplier terms, and final travel documents override this general FAQ whenever there is a difference.
Ask a question
Still need help? Contact Vineyard Voyages.
Use the form for a general question, private-tour planning, international travel interest, transportation needs, or help choosing the right experience.
Submitting the form starts a conversation and does not reserve a tour date. Availability, pricing, transportation, itinerary details, and inclusions are confirmed separately.
